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CANCELLATION,
RE-SCHEDULE, REFUND, and PURCHASES POLICIES
- ABSOLUTELY
NO REFUNDS ON GIFT CERTIFICATES, ITEMS, MONEY, SERVICES or
PACKAGES.
- All appointments required 24-hour cancellation; $25 penalty fee applies. To re-schedule or cancel an appointment a 24-hour cancellation notice must be given.
- Gift
certificates are not redeemable after the expiration date indicated on the gift
certificate.
- Unopened
items may be returned within 10 days with proof of purchase as required by Esthetique
in order for any exchanges and/or refunds to be given.
- We
cannot accept returns of any products, opened or unopened, that have passed the
product's expiration date.
- To
reschedule or cancel an appointment a 24-hour cancellation notice must be given.
- Esthetique™
does provide a courtesy email confirmation or text message before the scheduled
appointment*. Therefore, we ask that you extend the same courtesy by providing
24 hours notice for a cancellation. When a client does not show for their
scheduled appointment, we do not have the opportunity to fill that time slot
with another client, causing our business to lose money.
- If a
client has changed their email, phone number, has a full mailbox, or does not
receive our message we still require a 24-hour notification for an appointment
cancellation.
We
thank you for your understanding of our re-schedule, service cancelation and product
return policies. Should you have any questions or concerns, please feel free to
call us at (305) 974-1818 or e-mail us at info@esthetiquecenter.com
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