RE-SCHEDULE, REFUND, and PURCHASES POLICIES
NO REFUNDS ON GIFT CERTIFICATES, ITEMS, MONEY, SERVICES or
- All appointments required 24-hour cancellation; $25 penalty fee applies. To re-schedule or cancel an appointment a 24-hour cancellation notice must be given.
certificates are not redeemable after the expiration date indicated on the gift
items may be returned within 10 days with proof of purchase as required by Esthetique
in order for any exchanges and/or refunds to be given.
cannot accept returns of any products, opened or unopened, that have passed the
product's expiration date.
reschedule or cancel an appointment a 24-hour cancellation notice must be given.
does provide a courtesy email confirmation or text message before the scheduled
appointment*. Therefore, we ask that you extend the same courtesy by providing
24 hours notice for a cancellation. When a client does not show for their
scheduled appointment, we do not have the opportunity to fill that time slot
with another client, causing our business to lose money.
- If a
client has changed their email, phone number, has a full mailbox, or does not
receive our message we still require a 24-hour notification for an appointment
thank you for your understanding of our re-schedule, service cancelation and product
return policies. Should you have any questions or concerns, please feel free to
call us at (305) 974-1818 or e-mail us at firstname.lastname@example.org